You are now able to sync your custodial data from Pershing to your Nitrogen account. Follow the steps below to activate your integration.
Note: Fees may apply. Please contact your Broker Dealer for details on pricing.
Setting up the Integration
Submitting the Release of Information (ROI) form.
The first step toward integrating your client accounts is to complete and send an ROI form to Pershing. Contact the Nitrogen Customer Care Team for a pre-filled Pershing ROI Form unique to your Nitrogen account. If you’re looking to set up your Ignite or Ultimate firm-wide data feed, please note that in your request to our Customer Care Team so they can process it accordingly. Once you have the Pershing ROI from Nitrogen, forward it to your back office. Ask your back office to submit the ROI to your Pershing Account Manager, Relationship Manager, or Pershing Advisor Solutions contact (depending on your firm’s setup).
Pershing prepares your account.
Pershing will process the ROI form and will alert Nitrogen directly once the data feed has been established.
During this time, please make sure that you have specified your extraction criteria in NetExchange360.
Nitrogen will complete the connection and send you an email when you are all set to import your data.
Note: Pershing can take up to 30 days to process the ROI.
Choosing What to Sync
After your integration has been established, you can choose what information gets synced from the Integrations page in Nitrogen. To access the integrations page, go to ≡ icon (top right of your screen) > Settings > Integrations > Pershing.
You can enable or disable:
- Pull Holdings: Enables the syncing of client account holdings from Pershing into Nitrogen on a regular basis. Every time you log into Nitrogen, you should see the client's up-to-date holdings in that client's active portfolio.
Creating a Nitrogen Client Profile From a Pershing Client Account
From your Nitrogen dashboard, click the + Add New Client button. Make sure the Pershing card is checked. Begin typing the name of a client, and Nitrogen will populate matching client names for you to choose from. Click on the client name and then click the Add Client button and a profile will be created in Nitrogen.
Linking an Existing Nitrogen Client to a Pershing Client Account
If your Nitrogen and Pershing accounts are integrated, and you already have a client profile in Nitrogen, open the client profile and click on Client Actions button in the top right and then "Integrations".
From here, you can control which Pershing client accounts are linked to this Nitrogen client profile. If you link multiple Pershing client accounts, Nitrogen will sync and combine all of the holdings into one active portfolio.
Why do I get a message that "this contact is already linked?"
Because Nitrogen pushes a client's Risk Number and active portfolio Risk Number to Pershing, a Pershing client can only be linked to one Nitrogen client profile.
There are a few reasons you might see this message: (a) the contact might be linked to another client profile in your account, or (b) the contact might be linked to a Nitrogen client profile in another advisor's account. If you use Nitrogen Data Sharing, you can share linked clients with other advisors within your Team. Otherwise, only one advisor will be able to have that contact linked to a Nitrogen client profile.
What if I have two Nitrogen client profiles and two Pershing Accounts, and I want them all together?
Choose which Nitrogen client profile you'd like to keep (preferably the profile with a client verified Risk Number). Delete the other one. Then, open the remaining client profile, click "Actions" in the top right and then "Integrations". Search the client as you would in the above section on "Linking an Existing Nitrogen Client". The holdings for both contacts will then resync into the active portfolio in Nitrogen.