As part of proactive security measures, as of January 1st, 2018, Riskalyze ended support for Internet Explorer. This also coincides with Microsoft's Support Lifecycle for Internet Explorer.
Our core value of 'delighting our customers' was at the center of this decision. We felt it best to stop supporting something that Microsoft has already abandoned so we can focus our efforts on other priorities.
Even if your custodial platform still requires Internet Explorer for other applications, countless advisors have already thanked us once they made the switch to using modern browsers to enjoy the rest of the internet. Plus, if you are a Microsoft 'fan', we will continue to support Edge after January 1, 2018.
How will this affect me?
Moving forward, you will no longer be able to log into Riskalyze using Internet Explorer 9 or 10. Also, clients will not be able to access the Risk Questionnaire or Autopilot Client Dashboard with Internet Explorer 9 or 10, unless they enable TLS 1.1/1.2 support.
Why is support being ended?
- On January 12th, 2016, Microsoft ended support for most older versions of Internet Explorer. This included support for Internet Explorer 9 and 10 on any desktop platform prior to Windows 7.
- Internet Explorer 9 and 10 were released over 3 years ago and are no longer capable of handling modern web technology.
- TLS 1.2 (a form of encryption used by Riskalyze and many other websites) is disabled by default in Internet Explorer versions 9 and 10.
- Internet Explorer 9 and 10 are prone to many vulnerabilities and security holes that are not present in more modern browsers.